Política de reembolso
PUNCHY BLONDE RETURN POLICY
Thank you for your purchase with Punchy Blonde! We hope you are happy with your items. However, if you are not completely satisfied with your purchase for any reason, you may return the item(s) for store credit or exchange only. If the new item costs less than the original, you will be issued the difference as store credit. If the new item costs more than the original, you will be responsible for paying the difference. As a small business I DO NOT offer 100% full refunds unless the item is damaged (shipping charges do not apply). Exchanging for a different size or item will require a reship fee, located on my website. All returned items must be in new and unused condition. All returns must be approved before you ship your order back to us. If the return was not approved, we will ship your order back to you. Please see below for more information on our return policy.
To Be Eligible For Return:
- All returns must be postmarked within 14 days of being received. No exceptions.
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Returned item(s) must be unworn and unwashed.
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Returned item(s) must be returned in the same condition they were received.
- Returned item(s) will not be accepted if there are stains, rips, broken rhinestones, excessive amounts of hair or fur, or any signs of damage. The item(s) will be returned at the customers expensive.
How To Start My Return :
To start your return, please follow the link below. You will need the email address and order number associated with your order.
If you are shipping back items with rhinestone fringe, please make sure these items are wrapped very well so the rhinestones do not snag the fabric or break during transit. I will not accept these returns. If you are returning shoes, please be sure to not ship them back without the original shoe box they were shipped in. I also ask that the original shoe box is not used as packaging to ship them back in. Please package your shoe box in a mailer or another box. I will not accept returns that do not follow these steps. Package your item(s) securely in a mailing envelope, self adhesive postal bag, or a box. We are not responsible for items mailed to the wrong address. Please know we are also not responsible for lost, missing, or stolen packages once we have successfully dropped your package off with UPS or USPS. You will need to contact your local post office.
Damaged Item(s) or Incorrect Order(s) Received :
For any damaged or incorrect items, please follow the link above as soon as possible so that we can fix it. I recommend reporting these issues within 2 days of receiving your order. Please include pictures of the damaged item(s) in your submission.
These Items Can NOT Be Returned :
(The following items can NOT be returned or exchanged)
Wild rags, bikinis, jewelry, hats, hair accessories, all sale items, shirts that have been requested to be cropped, tips given at checkout, or any other item marked as final sale.
These items can not be returned and are FINAL.
Order Cancellation :
Orders can not be cancelled once they are placed. We work very hard to get orders out as soon as they are placed. If you no longer need an item you ordered, you are welcome to switch the item(s) you ordered or we will issue store credit for this order. You will need to email shoppunchyblonde@gmail.com with your order number to discuss your order change. Please note we will only do this for orders that have NOT been packaged or shipped out already.
IMAGE DISCLAIMER :
Exact colors of merchandise can vary depending on device or display resolution and indoor or outdoor lighting. We try extremely hard to ensure our photos are as life like as possible, but please understand the actual color may vary slightly.
QUESTIONS
If you have any questions concerning my return policy,
please contact me at:
Email : shoppunchyblonde@gmail.com
